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  • OVERVIEW

Payment

International Payment Cards

Vietnam Airlines accepts below cards: VISA, MasterCard, and JCB

Please note: 

Vietnam Airlines does not accept Virtual or single-use cards and reserves the right to refuse service to those who use above credit cards to purchase tickets on Vietnam Airlines website.

The cardholder is not required to be in the travel party.

The cardholder must verify payment card.

At the airport, the cardholder must submit the Payment card, Passport, eTickets for verification upon check-in when it is required by Vietnam Airlines.

In case the cardholder can not verify the payment card at the airport, the cardholder must submit the payment card, Passport, eTickets to verify at Vietnam Airlines branch offices before travel.

For ticket changes, the card holder is required to submit the payment card, Passport, eTickets for verification at Vietnam Airlines branch offices.

The passenger will encounter denial of boarding at the airport or have to buy another ticket for the booking if the required verification has not been properly completed.

Vietnam Airlines headquarter is located in Vietnam, Vietnam Airlines shall not be responsible for any fees that may be levied by the issuing bank while purchasing tickets on Vietnam Airlines website. Please check with your issuing bank for details of the fees if any.

If you do not receive confirmation email from Vietnam Airlines within 30 minutes after successful payment, please contact the nearest Vietnam Airlines branch offices or Vietnam Airlines helpdesk for tickets purchased on the website via telephone number:… ,email:… for supports.