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  • OVERVIEW

Fare types and rules

Vietnam domestic fare rules from 1 April 2014
Fare Type Booking Class Change Cancellation/Refund Minimum Stay Maximum stay Advanced Seat GLP Accrual Rates (*)
Business Flex J Permitted without fee Permitted with fee: VND300,000 Exception for Lunar New Year period: VND600,000 Nil 12 months Not allow 2.00/mile
Business Standard C Permitted without fee Permitted with fee: VND300,000 Exception for Lunar New Year period: VND600,000 Nil 12 months Not allow 2.00/mile
Business Save D Permitted with fee: VND300,000 Permitted with fee: VND300,000 Nil 12 months Not allow 1.50/mile
Economy Flex M Permitted without fee Exception for Lunar New Year period: VND600,000 Permitted with fee: VND300,000 Exception for Lunar New Year period: VND600,000 Nil 12 months Not allow 1.10/mile
Economy Standard K,L Before ticketed flight date: VND300,000
On/After ticketed flight date: VND600,000
Before ticketed flight date: VND300,000
On/After ticketed flight date: VND600,000
Nil 12 months Not allow 0.75/mile
Economy Save Q,N,R Before ticketed flight date: VND300,000
On/After ticketed flight date: VND600,000
Before ticketed flight date: VND300,000
On/After ticketed flight date: VND600,000
Nil 12 months Not allow 0.50/mile
Special Deal T,U,E Before ticketed flight date: VND600,000
On/After ticketed flight date: not permitted
Not permitted Nil 12 months Not allow Nil
Super Deal P Not permitted Not permitted Nil 12 months Not allow Nil

General Fare Rules

1. Combination: 
 
- Super Deal Fares: Permitted with Super Deal Fares only.

- Other fares Type: Permitted with other fares type except Super Deal

2. Change - Cancellation:
 
- Change: Permitted to equal or higher fare only.

- Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.

3. Change fee:
 
- Multiple change fees: Highest change fee of all change fare component applied.

- Refund change fee is not permitted.

4. Upgrade:
 
- Permitted to higher available booking class.

- Passengers have to pay fare difference and change fee (if any)

Passengers have to pay fare difference and change fee (if any) Taxes, Fee and Charges here.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.
(*) Applied for flights as of 01 June 2014