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Whether my booking is canceled or not if I make booking and then do not confirm or pay?

After your booking of the flights is made, it can be held for a limited time due to availability of the seat as well as policy of the airlines. After that time, if we still do not hear back from you, we will automatically cancel your reservation. If you booked the flights but choose to pay later on,...

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What does the listed price include?

The price listed on our website is the basic fare price only which is exclusive of tax & passenger service fee. The final prices will be shown at the confirmation page before you make the payment. Price is mostly calculated in US Dollar, except where noted otherwise. Also, our price includes...

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Why I have to make full payment in advance?

Some airlines carriers allow us to hold bookings for a limited period of time before paying for the ticket and issuing it. But, to guarantee for the seats, passengers need to full payment in advance. Upon receiving your payment, we will confirm and send you the electronic air ticket directly to your...

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What are your payment methods?

We provide different payment methods for both customers inside and outside of Vietnam, including credit cards, cash, and bank transfer. For credit card, you can either make payment directly on our site or request us to send you a secure link to pay after ticket availability is confirmed via phone or...

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What are simple steps to book a flight on your website?

Just a few click to book your flight as below: Step 1: Select departure airport, destination airport and dates for flying, number of passengers. Step 2: Choose flight time and the most affordable fare. Step 3: Enter personal information such as name,...

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How can I contact you?

At the bottom of the page you will find the "Contact Us" link. If you click on this link then you will find all the different ways you can contact us. Please select your preferred way.

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What is electronic air ticket?

Electronic air ticket is issues under electronic form (like email or PDF form) which contains information for air tickest. Vietnam airlines currently uses all e-tickets on all routes both domestic and international. E-tickets have equal value as paper tickets and the airlines are responsible to...

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What happen if I make booking and then do not confirm or pay?

After your booking of the flights is made, it can be held for a limited time due to availability of the seat as well as policy of the airlines. After that time, if we still do not hear back from you, we will automatically cancel your reservation. If you booked the flights but choose to pay later on,...

View more info
What does the listed price include?

The price listed on our website is the basic fare price only which is exclusive of tax & passenger service fee. The final prices will be shown at the confirmation page before you make the payment. Price is mostly calculated in US Dollar, except where noted otherwise. Also, our price includes...

View more info
When do I need to pay for my flights

Some airlines carriers allow us to hold bookings for a limited period of time before paying for the ticket and issuing it. But, to guarantee for the seats, passengers need to pay for full in advance. Upon receiving your payment, we will confirm and send you the electronic air ticket directly to your...

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